Shipping policy

Order Processing and Shipping

Orders are received, processed, and sent to production Monday through Friday, excluding public holidays. Each item is made to order.

Your order ships the next business day after it is placed. Orders placed on weekends or public holidays ship on the next business day.

Custom portraits go to print after you approve the preview (usually within 1–3 days), then ship the next business day.

Estimated Delivery Times

Standard delivery within the United States usually takes 3–5 business days from the day you order.

Delivery times depend on the shipping carrier, destination, weather conditions, and other circumstances outside our control. Estimated delivery dates are not guaranteed, as carrier delays may occasionally occur.

Shipping Rates

We currently ship to addresses in the United States only.

Standard shipping within the United States is $5.99. The applicable shipping charge will be displayed at checkout.

Free U.S. Shipping

We offer free standard shipping on orders of $50 or more when the shipping destination is located within the United States.

The $50 minimum is calculated based on the order subtotal after discounts and before applicable taxes.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us at support@pawprintsstyle.com as soon as possible if you need to correct your address. Once an order has entered production or has been shipped, we may not be able to update the delivery address.

We are not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

Tracking Information

When tracking is available, tracking information will be sent to the email address provided with the order after the package has been shipped.

Tracking information may take up to 48 hours to update after the shipping label has been created.

Carrier Delays

Once an order has been transferred to the shipping carrier, delivery is managed by that carrier. We are not responsible for delays caused by the carrier, weather conditions, service interruptions, or other events outside our reasonable control.

However, please contact us at support@pawprintsstyle.com if your package appears to be significantly delayed, and we will assist you in reviewing the tracking information and available options.