Good questions

Free US shipping on orders over $50. Under that it's a flat rate calculated at checkout.

Yes, to most countries. International times and duties vary and are shown at checkout before you pay.

You'll get a tracking link by email the moment it ships. You can also use Track order in the footer anytime.

Comfort Colors run true to size with a relaxed, garment-dyed feel. Between sizes? Size down for fitted, stay for roomy.

Most gift-givers choose a Large — it fits the widest range and reads intentionally relaxed.

Free size exchanges within 30 days. Keep the tags on and we'll swap it — the return label is on us.

Easy 30-day returns and exchanges on stock tees, no questions asked. Message us and we'll set it up — full details on the policies page.

Because portraits are made just for you, they aren't returnable once approved — but you get unlimited free revisions before printing, so you'll love it first. If it arrives damaged or printed wrong, we remake it free.

Once your refund is approved, it hits your original payment method within 3–5 business days.

We draw your pet's portrait by hand in 1–3 days. You preview the artwork and approve — or ask for changes — before anything prints.

Unlimited free revisions until it's right. Wrong collar color, a missing spot, floppier ears — just tell us.

Bright, in-focus, eye-level, and close enough to see the face. Daylight beats flash. Almost any clear photo works — if yours needs a tweak, we'll ask.

Yes — order now and we'll email a secure upload link, so the photo gets added later and the surprise stays a surprise.

Yes — add a free handwritten-style note at checkout, and we'll leave prices off the packing slip.

Absolutely. They can swap size or design within 30 days, no receipt needed — the order's linked to the gift.

For stock tees, order by the holiday cutoff for guaranteed arrival.