Good questions

Free US shipping on orders of $50 or more after discounts. Under that it's $5.99.

Not yet — for now we ship to US addresses only.

You'll get a tracking link by email once your order ships.

Comfort Colors run true to size with a relaxed, garment-dyed feel. Between sizes? Size down for fitted, stay for roomy.

Most gift-givers choose a Large — it fits the widest range and reads intentionally relaxed.

Free size exchanges within 30 days — just message us and we'll swap it.

Easy 30-day returns and exchanges on stock tees, no questions asked. Message us and we'll set it up — full details on the policies page.

Because portraits are made just for you, they aren't returnable once approved — but you get unlimited free revisions before printing, so you'll love it first. If it arrives damaged or printed wrong, we remake it free.

Once your refund is approved, it hits your original payment method within 3–5 business days.

We draw your pet's portrait by hand in 1–3 days. You preview the artwork and approve — or ask for changes — before anything prints.

Unlimited free revisions until it's right. Wrong collar color, a missing spot, floppier ears — just tell us.

Bright, in-focus, eye-level, and close enough to see the face. Daylight beats flash. Almost any clear photo works — if yours needs a tweak, we'll ask.

Yes — order now and we'll email a secure upload link, so the photo gets added later and the surprise stays a surprise.

Yes — tick “This is a gift” in your cart to add a free note, and we'll leave prices off the packing slip.

Absolutely. They can swap size or design within 30 days, no receipt needed — the order's linked to the gift.

Tees ship the next business day and usually arrive 3–5 business days after you order, so to be safe order at least 10 days before the big day. Custom portraits need 1–3 extra days for the preview, plus the time you take to approve it.